DHL Parcel customer service
Turning problems into likes

Your client has an urgent question, heads over to our website, and finds our number. Next to our phone number, they can see how busy the lines are. If the waiting time is too long, there are plenty of other ways to contact us. Send us an e-mail or contact us via Facebook or Twitter. We always respond quickly and turn problems into likes!

DHL customer service for your clients
Tweeting for a solution

If something has gone wrong, your clients want to quickly talk to someone who understands them. The DHL Parcel support team is always ready to help during the day, in the evening, and on Saturdays. You can contact us via telephone or e-mail, and we are also available via Twitter and Facebook. Always moving with the times.

Follow your parcels
Your shipment is always in sight

As soon as your shipment is on it’s way, your customer will receive a message. It's coming! Good to know, of course, but when exactly, and where is it now? With track and trace, senders and receivers can see where a package is located at any time and whether everything goes according to plan.

Track and trace