Your customers in charge

Your customers will purchase more from your online store if they can decide where and when to receive their parcel. They want fast delivery where they can choose the time slot and date that suits them.

Smart delivery for consumers
Boost online sales

Your customers might fill up their shopping baskets and proceed to checkout. However, two out of three online shoppers won't complete their order if the delivery options are limited. With our all-in-one parcel service, you give your customers a world of delivery options. The increase in options completes your service and will lead to increased sales.

With just one click on your online store, your customers will let us know whether they want their parcels delivered to their door or if they'll pick it up at a DHL ServicePoint with a date and time that suits them best. If they've missed the delivery, they can simply arrange a new delivery time. We will try to deliver the parcel four times. This includes Saturdays and evenings. As the sender you can add extra options to your shipments such as requiring a signature upon receipt, insurance, or 'don't deliver to the neighbors'.

Delivery service for business clients
Top-quality service for business deliveries

We offer custom delivery solutions to your business recipients. We deliver Monday through Saturday, you can select extra-fast delivery, and we even deliver to building sites. This is unique, as most transport companies will not deliver to locations without a registered address. Your recipients also have the option of collecting their parcels from a DHL ServicePoint.

We deliver the next workday between 8:00 AM and 5:00 PM for deliveries in Belgium, the Netherlands, and Luxembourg. If your shipment is urgent, that's no problem. We deliver to business addresses several times a day. If you select urgent delivery before 3:00 PM, your shipments will be delivered no later than on the following work day at 11:00 AM. Parcels can be picked up at a DHL terminal from 8:00 AM onwards.


‘Turn right at the fourth beech tree, pass the yellow containers, and then behind the blue truck!’ Construction sites often don’t have an address. So how can you have something delivered there? At DHL Parcel we handle it all. When our driver is on their way, we call the recipient or supervisor at the site. Together we decide on the best place to deliver your shipment. This service is free in the Benelux.

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