Smart & fast
Your parcel, your timing

The DHL Locker near you is the best way to send or pick up your parcel. They're accessible day and night, so no more waiting at home for a delivery. You even have a whole week to pick up your parcel.

Your choice

In addition to being the place to pick up online orders, you can also arrange for a parcel you missed to be sent to the parcelstation using the info on the “missed DHL delivery” card. You can even log in to My DHL Parcel online and send parcels from this smart yellow wall digitally.

Collect parcels at a locker

Once the DHL courier has put your parcel in a locker, you'll receive a text or e-mail with a pickup code. You then have one whole week to pick up your parcel at any time of the day. Once you're at the locker, enter your code into the display and the parcel is yours!

Frequently asked questions

If you have a question about our parcelstations, or if you have a technical issue, first take a look at the FAQs. If you can't find an answer, call our help desk at 0900 222 21 20 (€1,- per call).

I've closed the locker and my parcel is still inside. What should I do?

If you're quick, you'll be able to open the locker again with the same code. If not, call our contact center at 0900 222 21 20 to re-activate your code. You can call the contact center on workdays from 8 AM to 7 PM and on Saturdays from 9 AM to 2 PM.

What happens if I have my parcel delivered to a DHL Locker?

A DHL Locker is a yellow wall with lockers. It's a simple and easy way for you to send and pick up parcels yourself. Most DHL Lockers are accessible 24 hours a day.

If you've sent your parcel to a locker, we'll e-mail or text you a unique pick-up code once your parcel is safely in the locker. You can then pick it up when it suits you within the following seven days. If you don't come pick up it, it'll be returned to the sender. We'll notify you immediately if your parcel won't fit in a locker and will take it to the nearest DHL store.

More info about lockers

Where's my nearest delivery point?

You can send your parcel from a DHL store or leave it in a parcelstation to be sent later. With 4000 points in the Netherlands, there's sure to be one near you. Find your DHL ServicePoint.