Faqs My DHL Locker is full. What can I do?

Our DHL Lockers are emptied twice a day from Monday to Saturday. However, it is possible that a locker is full. 

Receiving a parcel
Should your parcel be delivered in a DHL Locker which turns out to be full, we will move to an alternative DHL point nearby. We will inform you about this by e-mail or with a nofication in the My DHL app. You will also find this new location on track and trace. 

Sending a parcel
Do you want to send a parcel using a DHL Locker and does it turn out to be full? Find another locker or DHL ServicePoint nearby.

Find your DHL point

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