Faqs I've closed the locker and my parcel is still inside. What should I do?

If you're quick, you'll be able to open the locker again with the same code. If not, call our contact center at 0900 222 21 20 to re-activate your code. You can call the contact center on workdays from 8 AM to 7 PM and on Saturdays from 9 AM to 2 PM.

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