Support DHL does not ship the following products

Certain rules apply to the content of your parcel. For security reasons we do not ship the following items:

  • Alcoholic beverages
  • Art, antiques, and precious stones and precious metals
  • Money, coins, debit cards and credit cards, SIM cards, securities, and valuable documents such as passports
  • Products that can spoil
  • Food products, unless they have been packed well and shipped unconditioned
  • Human organs and human remains, including ashes
  • Animals (including insects), parts of animals (also fur and ivory) and hunting trophies
  • Plants, except flower bulbs, seeds and tubers
  • Christmas trees
  • Fertilizer 
  • Excise goods to destinations outside the Netherlands
  • Dangerous goods (chemicals, paint, batteries, perfume etc.). 
  • Parcels with an inherent defect which, because of their nature, can damage people, merchandise, or equipment.
  • Products whose transport is legally prohibited in the country of origin, transit, or destination
  • Products that require special facilities, safety precautions, or permits
  • Products that can be considered offensive, such as pornography or goods that are politically sensitive, must be packaged correctly and the packaging may not be perceived as provocative
  • Prohibited items such as firearms, explosives, military equipment, etc.
  • Illegal goods such as counterfeit products
  • Narcotics/drug
  • Unaccompanied baggage
  • Goods, software and technology that may have military applications or contribute to the production or proliferation of weapons of mass destruction (for example, nuclear weapons, chemical warfare gases or biological weapons). These are "dual use" goods as described in EU regulations 428/2009 and 2019/2199.

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