Drop off your parcel before 4 p.m. on a business day, then we aim to deliver within 24 hours. We deliver from Tuesday till Saturday within four different time frames. Generally our first two delivery attempts are set in the afternoon. With the delivery address you can see (up to ten days) in which time frame your parcel will be delivered.
Recipient not at home?
If your recipient is not at home we make a delivery attempt at neighbours. Your recipient will receive a not-home card in the mailbox with the address of delivery.
In case the neighbours are not at home either, we write a delivery code on the not-home card. With this code your recipient can choose online at missed our driver when and where he would like to have a new delivery attempt. For instance the next day or at a DHL ServicePoint or DHL Parcelstation.