Track DHL Parcel
You can easily track your shipment online with our track and trace tool – you'll know exactly where your parcel is and when it's arriving. All you need is your shipment number. By entering the recipient's postal code, you'll see the sender and the recipient. So if your parcel is being delivered to your neighbor, you'll have their address.
Track and trace
It’s great to be able to track your parcel, but you also want to know when to expect it. My DHL gives you an expected delivery time as soon as your delivery has been scheduled, all on your phone or tablet. If your parcel is with your neighbor or at a DHL ServicePoint, you can find the address in the app.
Our delivery times
We deliver Monday through Saturday, during the day or in the evening. As soon as we receive the package, we will let you know via track and trace and by e-mail when we expect to deliver the package. On the day of delivery you will see a more specific timeslot of the delivery time.
If you weren't at home for our courier and your neighbors were on vacation, we'll send your package to a DHL ServicePoint nearby the next working day. Is this inconvenient for you? Make a new delivery appointment.
Frequently asked questions
We're there to help as soon as we can. We've put together a list of FAQs that may just provide an answer to your question.
How will I know when my parcel has arrived?
What should I do if my parcel is delayed or lost?
My parcel has been sent to a DHL Locker. How do I collect it?